Donation and Refund Policy


Effective Date: November 4, 2025
Organization: D.N.A. Royal Legacies Foundation
Website: www.d-n-a-royallegaciesfoundation.org

1. Introduction

Thank you for supporting D.N.A. Royal Legacies Foundation. Your generosity allows us to continue serving vulnerable families and communities in need.
This Donation & Refund Policy outlines the terms under which donations are processed, recorded, and managed.

By making a donation through our website or other official channels, you agree to the terms outlined below.

2. Donation Policy

a. Purpose of Donations

All donations made to D.N.A. Royal Legacies Foundation are used to support our mission of providing essential services, outreach programs, and community resources to families in need.

b. Methods of Giving

You may contribute through:

  • Online payments via our secure donation portal

  • Mail-in donations (check or money order)

  • In-person contributions during fundraising events

c. Acknowledgment of Donations

After making a donation, you will receive an acknowledgment receipt via email, which can be used for your personal or tax records. If you do not receive a receipt within 24 hours, please contact us at [Insert Email Address].

d. Recurring Donations

If you choose to make a recurring donation, your card will be charged automatically on the frequency you select. You may modify or cancel your recurring donation at any time by contacting us directly.

3. Refund Policy

a. General Policy

Because donations are voluntary and immediately applied to charitable programs, all donations are non-refundable.
However, we recognize that errors can occur and will review refund requests on a case-by-case basis.

b. Eligible Refund Requests

Refunds may be considered in the following limited cases:

  • The donation was made in error or an incorrect amount was entered.

  • Duplicate donations were accidentally processed.

  • A technical issue resulted in an unintended transaction.

To request a refund, please contact us within 7 calendar days of your donation at [Insert Email Address] with the following information:

  • Donor’s full name

  • Date and amount of donation

  • Reason for refund request

  • Proof of transaction (email receipt or confirmation number)

Refunds will be issued using the original payment method. Please allow up to 10 business days for processing after approval.

4. Tax Information

D.N.A. Royal Legacies Foundation is a registered nonprofit organization. All eligible donations are tax-deductible to the extent permitted by law. Please retain your receipt as proof of contribution for tax purposes.

5. Security of Transactions

All online transactions are processed through secure, PCI-compliant payment gateways.
Your credit card and personal data are encrypted during transmission to ensure complete confidentiality and protection against unauthorized access.

6. Contact Information

If you have any questions about your donation, receipt, or refund request, please contact us:

D.N.A. Royal Legacies Foundation
3419 NW Evangeline Thruway, Ste J-6F
www.d-n-a-royallegaciesfoundation.org

7. Policy Updates

We may revise this Donation & Refund Policy from time to time. Any updates will be posted on our website with a new effective date. We encourage donors to review this page periodically.