Fulfillment Policy


Effective Date: November 4, 2025
Organization: D.N.A. Royal Legacies Foundation
Website: www.d-n-a-royallegaciesfoundation.org

1. Purpose

The purpose of this Fulfillment Policy is to clearly explain how D.N.A. Royal Legacies Foundation manages donations, processes acknowledgments, and delivers confirmation to donors and supporters.

As a nonprofit organization, our goal is to maintain complete transparency and accountability in all transactions made through our website or other donation channels.

2. Donation Fulfillment

a. Confirmation & Receipts

  • All online donations made through our secure portal will receive an instant confirmation email and official donation receipt within 24 hours.

  • Offline donations (via check, money order, or event contributions) will be acknowledged within 7–10 business days after being received and processed.

  • Every receipt includes the donor’s name, amount donated, transaction date, and confirmation that the contribution is tax-deductible as allowed by law.

b. Recurring Donations

  • Donors who enroll in recurring giving will receive an email confirmation of their setup and will be notified before any billing changes occur.

  • Monthly receipts or annual summaries can be requested at any time by contacting our support team at [Insert Email Address].

3. Delivery of Services

As a nonprofit organization, D.N.A. Royal Legacies Foundation provides no physical products.
All donations directly support our community programs, family assistance initiatives, and outreach projects.

Instead of a shipped item, donors receive:

  • Electronic acknowledgment receipts for tax purposes

  • Impact updates via newsletters or annual reports (if opted in)

  • Event invitations or volunteer opportunities, depending on their engagement level

4. Processing Time

  • Donations made online are typically processed within minutes through our secure payment processor.

  • Check or mail-in donations may take 5–7 business days to process after receipt.

  • All processing timelines may vary slightly due to holidays or high-volume fundraising periods, but confirmation will always be provided promptly.

5. Failed or Delayed Transactions

If a donation or payment does not process successfully:

  • The donor will receive a system notification or email prompting them to retry the transaction.

  • In cases of duplicate or delayed processing, our support team will verify the payment and issue any necessary adjustments or refunds (per our Donation & Refund Policy).

For urgent concerns, please email [Insert Email Address] with your transaction details.

6. Transparency Commitment

Every dollar received is used to advance our mission of providing essential services and resources to vulnerable families.
We maintain detailed financial records and comply with nonprofit accounting standards to ensure responsible stewardship of all contributions.

7. Contact Information

For questions regarding donation fulfillment, receipts, or giving confirmation, please contact:

D.N.A. Royal Legacies Foundation
3419 NW Evangeline Thruway, Ste J-6F
www.d-n-a-royallegaciesfoundation.org

8. Policy Updates

We may revise this Fulfillment Policy periodically to reflect organizational or legal changes. Any updates will be posted on our website with the revised effective date.